4 Chimney Sweep Rd, Wallingford, CT 06492
E-mail: info@cashmandevelopment.com
Tel: 203-741-0841

Team Problem Solving & Decision Making

Target Audience: All levels of employees

Course Summary:
All teams struggle from time to time from analysis paralysis, action anxiety, or the dreaded "this old meeting." Teams are all about achieving synergy of its members, so why do we often feel stuck in the same old ineffective team processes? In this workshop, you will learn interactive, creative, timesaving team-based tools and techniques for quickly and actively solving problems and analyzing solutions. Over fifteen tools are learned and practiced using real work examples to ensure mastery in their implementation.

Objectives:

Given the "Double Diamond" Problem Solving Model, the participants will be able to understand and use a systematic approach to creative and critical approaches to problem identification/ cause analysis and solution analysis.

Given practice of an integrated set of problem solving/decision making tools, participants will be able to demonstrate effective use of these tools, as well as, apply them to specific business applications.

Participants will improve their ability to communicate "how" and "why" they arrived at recommended resolutions to issues and problems.

Agenda:

Introduction to Problem Solving and Solution Analysis Model

Problem Recognition/Cause Analysis Process Overview

Short Cut Tools Overview & Practice

Case Study: Causal Analysis

Application of Problem Recognition/Cause Analysis

Solution Analysis/Decision Making Process Overview

Solution Generation Tools

Solution Analysis/Decision Making Case Study

Application of Solution Analysis/Decision Making Tools

Duration: 1 day