Tom has over eighteen years of experience specializing in the development
and delivery of customized training programs in interpersonal and communications
skills. He works extensively with all types of work teams, from project and
cross-functional to self-directed/self-managed. His team work includes: team
assessment, coaching and interventions, training development and delivery
(including experiential), and leader and facilitator training/coaching. His
work with self-directed teams involves organization and team readiness assessment,
assistance in the planning and implementation of the teams including development
and delivery of training for management, team leaders, facilitators and members.
Prior to pursuing his own consulting practice, Tom was an internal organizational
development consultant for The Travelers Companies in Hartford, Connecticut.
Concentrating his work in the information systems department, he worked extensively
in team development and training for all types of teams, from project teams
to self-directed work teams. He also provided facilitation support through
the vice-presidential level for various project, divisional and departmental
planning and problem resolution sessions.
He also co-managed the quality circle program at The Travelers in the information
systems department, developing and delivering management, leader, facilitator
and member training for over 60 voluntary improvement teams.
Tom has a technical background and prior to his organizational development
work, designed and delivered technical training for mainframe software products.
He also managed a team of people who provided software support for host interactive
products and prior to that worked as a systems software programmer.
Tom has a BA in Mathematics and Computer Science from the State University
of New York at Brockport. He is MBTI and Zenger-Miller certified. He is a
member of the American Society for Training and Development and the Western
New England Organizational Development Network. He is also an adjunct faculty
member of the Boston University Metropolitan College Corporate Education
Center, Rensselaer at Hartford and an associate with Peak Performance Group,
Inc., On-Site Plus, and Cambridge Consulting.
